Frequently Asked Questions
If you have a question that's not answered here, please join our Discord to speak with our helpful community team or email us at support@tonic.xyz.
How does Tonic curate its art collections? How can I get in touch as an artist? What are blockchains, NFTs, gas fees, oh my?!What is a dutch auction? I can’t join an auction because of a scheduling conflict, but I want to participate. Can I bid in advance?What is an NFT secondary market?What is the format of each NFT in Stefano Contiero’s collection?What are the Tonic Community Cards? I bought an NFT. What can I do with it?What rights do the NFTs give me? What am I actually buying and what can I do with the NFT image?How can I learn more about Tonic’s art prints?If I sell my NFT, can I keep the physical art print?How can I export my Tonic wallet?What information do you collect and store for Tonic accounts? Where is my data held?What are Tonic’s fees?
Where can I find Tonic’s Terms and Conditions? Where can I access Tonic’s smart contract? What's on-chain and what's off-chain?What is Paper and Web3Auth?What is Tonic's return policy? Can I register a bid before the live auction?Can I avoid the auction entirely and just buy a piece I like?