![](https://media.stonly.com/media/images/e5dabec8-2ead-43f3-b445-398a0a318b10.jpg?s=c0c5f3ff189d5b89db485c0200db89f852eabcec8198e16f2be5554ea599e0555bf030f9394e0e35b7ca908fd5992dddd21f62dc7936883e5f3a6ec1466d5ef957b8d96c04d4d8b92baa286151ba0b74736cde72d8f5077218a016a39ebbd214dafb3bcb3e93f715dae94bea5af82370&w=1280&h=1440&auto=format)
![](https://media.stonly.com/media/images/e5dabec8-2ead-43f3-b445-398a0a318b10.jpg?s=c0c5f3ff189d5b89db485c0200db89f852eabcec8198e16f2be5554ea599e0555bf030f9394e0e35b7ca908fd5992dddd21f62dc7936883e5f3a6ec1466d5ef957b8d96c04d4d8b92baa286151ba0b74736cde72d8f5077218a016a39ebbd214dafb3bcb3e93f715dae94bea5af82370&w=1280&h=1440&auto=format)
Frequently Asked Questions
If you have a question that's not answered here, please join our Discord to speak with our helpful community team or email us at support@tonic.xyz.
How does Tonic curate its art collections? How can I get in touch as an artist? What are blockchains, NFTs, gas fees, oh my?!What is a Dutch auction? What is an NFT secondary market?Can I register a bid before the live auction?Can I avoid the auction entirely and just buy a piece I like?I bought an NFT. What can I do with it?What rights do the NFTs give me? What am I actually buying and what can I do with the NFT image?How can I learn more about Tonic’s art prints?If I sell my NFT, can I keep the physical art print?How can I export my Tonic wallet?What information do you collect and store for Tonic accounts? Where is my data held?What are Tonic’s fees?
Where can I access Tonic’s smart contract? What's on-chain and what's off-chain?What is Paper and Web3Auth?What is Tonic's return policy?How do I sell a digital artwork?How can I transfer my Tonic wallet to another wallet provider?How can I combine my print credits across my wallets?Do Tonic print credits expire?I have a full season one set- what now?Why does my NFT show up as an airdrop?I can’t see my NFT. Where is it?Does Tonic have a claim system? Can I buy an NFT that has been printed before?Are the prints signed?Do you offer combined shipping?For international orders, who pays customs?